Melody Reichel
Acting Administrator, License Office Bureau
Department of Revenue
Melody Reichel has worked for the Department of Revenue (DOR) for 28 years. As the License Offices Bureau’s acting administrator, she oversees 173 contract license offices, which provide motor vehicle and driver licensing services to Missourians. Melody also serves as the DOR’s process improvement coordinator, tracking the Department’s process improvement projects and tracking and mentoring all the Lean Six Sigma Yellow and Green Belts. For over 10 years, Melody was a trainer for the Department; in this role, she designed, piloted and implemented hard-skills training for all DOR team members. She also assists DOR Leadership with the Department’s dashboards, strategic initiatives and placemat. Melody holds a Lean Six Sigma Black Belt.
